Redhat Holding SARL Privacy Policy

Effective Date: 13/03/2025

Last Updated: 13/03/2025

Redhat Holding SARL are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR).

1 Data Controller Information

Redhat Holding SARL

18 rue Robert Stümper, L‑2557 Luxembourg

s.gibbons@redhatholding.com

If you have any questions about this Privacy Policy, you can contact our Data Protection Officer (DPO) at s.gibbons@redhatholding.com

2 What Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: Full name, title, date of birth, etc.
• Contact Data: Address, email address, phone number.
• Financial Data: Payment details, billing information.
• Technical Data: IP address, browser type, device information.
• Marketing Data: Preferences for receiving communications from us.
• Usage Data: Information about how you use our website, products, and services.
  
  

3 How We Collect Your Data

We may collect your data through the following methods:

• Direct interactions (e.g., forms you fill out on our website or communications via email or phone).
• Automated technologies (e.g., cookies, server logs).
• Third-party sources (e.g., partners, publicly available sources).

4 Legal Basis for Processing

We will only process your personal data when permitted by law. This may include:

• Consent: When you have provided clear consent for us to process your data.
• Contractual Necessity: To fulfill a contract or agreement with you.
• Legal Obligation: When we are required by law.
• Legitimate Interests: When it is necessary for our legitimate business interests, provided these interests do not override your rights.

5 How We Use Your Data

We use your personal data for the following purposes:

• To provide and manage our services.
• To respond to inquiries or provide customer support.
• To improve our website, products, and services.
• To send marketing materials (with your consent).
• To comply with legal obligations.

6 Data Sharing

We may share your data with:

• Service providers who assist with IT, marketing, or other support services.
• Regulatory authorities when required to comply with legal obligations.
• Third parties if we sell or transfer part of our business.

We will never sell your data to third parties for marketing purposes.

7 Data Transfers Outside the EEA

If we transfer your data outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs).
• Adequacy decisions from the European Commission.
• Other recognized security mechanisms.

8 Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, regulatory, and accounting requirements.

9 Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your data.
• Right to Rectification: Correct incomplete or inaccurate data.
• Right to Erasure (Right to Be Forgotten): Request deletion of your data.
• Right to Restrict Processing: Limit how we process your data.
• Right to Data Portability: Request your data in a structured format.
• Right to Object: Object to the processing of your data in certain circumstances.
• Right to Withdraw Consent: Withdraw your consent at any time.

To exercise your rights, please contact us at s.gibbons@redhatholding.com

10 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience. For more details, refer to our Cookie Policy.

11 Security Measures

We implement appropriate technical and organizational measures to protect your data from unauthorised access, loss, or misuse.

12 Complaints

If you believe we have not handled your data properly, you have the right to file a complaint with your local Data Protection Authority (DPA).

13 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes.